Comfort and convenience are the hallmarks of Hudson Valley Primary Care's office operations. To ensure your convenience, below is the information you need about our hours, location, appointment scheduling, insurance acceptance and billing. Our on-site laboratory is accredited by the Clinical Laboratory Improvement Amendments (CLIA) allowing us to preform and process routine tests for faster results.
Hudson Valley Primary Care
1323 Route 9 Suite 204
Wappingers Falls, NY 12590
|Monday:||9:00 AM - 8:00 PM|
|Tuesday:||8:00 AM - 8:00 PM|
|Wednesday:||8:00 AM - 6:00 PM|
|Thursday:||8:00 AM - 8:00 PM|
|Friday:||9:00 AM - 5:00 PM|
|Saturday:||9:00 AM -12:00 PM|
Appointments can be made by calling the office or by request through the website or patient portal.
Same day appointments are always available throughout the operating hours each day. If you are ill, please call or contact us as soon as possible. Please note that urgent appointments are also available every day so that you can be seen in the office. Appointments are also available for routine visits, consultations and newborn consultations. On Saturdays, please call the office the first thing in the morning for an appointment so that you can be seen that morning during office hours.
New patient forms are available on the website to download so that you can complete the necessary paperwork prior to your visit. Please remember to bring your insurance card when checking in at each visit and notify us if there has been a change in your insurance carrier. Co-pays will be required to be paid at check-in. If co-pays are not paid at the time of service, there is a late co-pay fee of $25.00. High deductible plans require a $50.00 deposit at check-in to partially cover the cost of the visit unless the deductible is met and it is no longer the patient’s responsibility as per their individual health insurance plan.
Appointment Reminder, Cancellation, and Late Policy:
As a courtesy, appointment reminders will be made either by a telephone call, email, or through the patient portal. The office requests a 24 hour cancellation notice to accommodate other patients.
If 24 hours notice is provided there's a $50.00 fee for regular appointments and $75.00 for physicals.
After-Hours and Emergency Department Visits:
The office has evening hours available Monday through Thursday and is opened on Saturday mornings.
When the office is closed, a physician is on-call to assist you and guide you to appropriate care.
We request that patients speak with our physician before going to an urgent care center or emergency room. The physician on-call is best suited to evaluate your condition and direct your care. A call to our office can save you higher co-pays required for the emergency room and urgent care centers.
If it is a life-threatening emergency, call 911 or go directly to the nearest Emergency Department.
Patients can request routine prescription refills through the Patient Portal or by calling the office Monday through Friday 9:00 am to 5:00 pm. If you have not been seen in the office within 6 months, the provider may request a visit before a prescription can be renewed. Please make sure that your pharmacy information is updated on your medical records.
We accept cash, checks and most credit cards (except American Express). The billing department is available during normal business hours to discuss payment arrangements. Upon request, they will confirm eligibility and/or specific benefits and notify you of coverage.
Insurance and Billing
Below is a list of insurance plans that Hudson Valley Primary Care currently participates with as of 1/1/2015. Please note that there are numerous plans within each insurance that we may or may not participate. Therefore, you should call our office to verify your eligibility and coverage or call your insurance company.
- AARP (as secondary to Medicare only)
- Blue Cross/Blue Shield or Empire Blue Cross/Blue Shield
- CDPHP - Capitol District Physicians Health Plan
- Cigna *
- 1199 National Benefit Fund
- Emblem Health/GHI PPO
- Healthnow (Blue Shield ofthe Northeast) *
- Medicaid *
- Railroad Medicare
- Meritain Health *
- Oxford *
- Tricare *
- United Healthcare·Empire Plan (NYSHIP)
- United Healthcare *
*Current patients only, we are not accepting any new patients with these plans.
Our office does not accept Fidelis Insurance.
HIPAA Omnibus Notice of Privacy Practices Revised 2013 Effective as of April/14/2003 Hudson Valley Primary Care 1323 Route 9, Suite 204 Wappingers Falls NY 12590 845-298-7022
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
This Notice of Privacy Practices is NOT an authorization. This Notice of Privacy Practices describes how we, our Business Associates and their subcontractors, may use and disclose your protected health information (PHI) to carry out treatment, payment or health care operations (TPO) and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information. “Protected health information” is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health condition and related health care services.
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record
- You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
- We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
- You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
- We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications
- You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
- We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
- You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
- If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information. Get a list of those with whom we’ve shared information
- You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
- We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you
- If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
- We will make sure the person has this authority and can act for you before we take any action.
File a complaint if you feel your rights are violated
You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
You may complain to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated by us. You may file a complaint with us by notifying our Compliance Officer of your complaint. We will not retaliate against you for filing a complaint.
Adam L. Rubinstein, MD 845-298-7022 HIPAA Compliance Officer
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions. In these cases, you have both the right and choice to tell us to:
- Share information with your family, close friends, or others involved in your care
- Share information in a disaster relief situation
- Include your information in a hospital directory
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
- Marketing purposes
- Sale of your information
- Most sharing of psychotherapy notes
In the case of fundraising:
- We may contact you for fundraising efforts, but you can tell us not to contact you again.
Our Uses and Disclosures
How do we typically use or share your health information?
We typically use or share your health information in the following ways.
We can use your health information and share it with other professionals who are treating you. Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary. Example: We use health information about you to manage your treatment and services.
Bill for your services
We can use and share your health information to bill and get payment from
health plans or other entities. Example: We give information about you to
your health insurance plan so it will pay for your services.
How else can we use or share your health information?
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes.
Help with public health and safety issues
We can share health information about you for certain situations such as:
- Preventing disease
- Helping with product recalls
- Reporting adverse reactions to medications
- Reporting suspected abuse, neglect, or domestic violence
- Preventing or reducing a serious threat to anyone’s health or safety
We can use or share your information for health research.
Comply with the law
- We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
- Respond to organ and tissue donation requests
- We can share health information about you with organ procurement organizations.
- Work with a medical examiner or funeral director
- We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Address workers’ compensation, law enforcement, and other government requests
We can use or share health information about you:
- For workers’ compensation claims
- For law enforcement purposes or with a law enforcement official
- With health oversight agencies for activities authorized by law
- For special government functions such as military, national security, and presidential protective services
Respond to lawsuits and legal actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
- We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind
- We are required by law to maintain the privacy and security of your protected health information.
- We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
- We must follow the duties and privacy practices described in this notice and give you a copy of it.
- We will never share any substance abuse treatment records without your written permission.
Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.
We are required by law to maintain the privacy of, and provide individuals with, this notice of our legal duties and privacy practices with respect to protected health information. We are also required to abide by the terms of the notice currently in effect. If you have any questions in reference to this form, please ask to speak with our HIPAA Compliance Officer in person or by phone at our main phone number.